ServiceNow Consultant - ITSM [Mexico]


 
Overview:

ServiceNow Consultant - ITSM

  • ITIL V3 certified
  • Expertise in ServiceNow Development Administration
  • Experience in Self Service Portal development
  • Expertise in Service Catalog and Request Fulfillment workflow development
  • Expertise in UI Policy development
  • Experience administering a ServiceNow instance including the delegation of groups, workflows, business rules, UI pages, UI actions, UI policies, ACLs, catalog items and updates of all other existing solutions requiring revisions
  • Configuring and driving automation, integration, data, workflows to implement and deliver innovative technical solutions
  • Extensive experience in working with ServiceNow Integration using REST, both incoming and outgoing with ServiceNow
  • Experience implementing ITIL/IT Service Management processes (Survey, Request, Portal, CSM, ITBM, GRC)
  • Agile experience-Story/Defect methodology
  • Experience contributing to Knowledge Base
  • Strong ServiceNow Transform Map Scripting, data validation, and debugging
  • Strong ServiceNow Scheduled Scripted Jobs, JDBC Data Sources
  • Strong ServiceNow MID Server architecture, configuration, and customization
  • Working knowledge of SAML
  • ServiceNow Multi-Provider SSO Configuration and troubleshooting

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law.

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