Flattered is facing an exciting expansion phase and is now looking to hire a Swedish/English Customer Community Specialist with the focus to always provide excellent customer experience and satisfaction for our customers. The position is an opportunity to play a vital role in Flattered's growth journey.
You will be available for our customers and internal team Monday-Friday, and the role is full-time. This role is an exciting chance to gain relevant experience from both the online retail and fashion industry. You will be part of a dedicated, tight-knit team in a welcoming and creative environment.
Day-to-day
- Give our online customers great service, and make a significant contribution to our goal to always keep our customers happy.
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- Administrative tasks linked to our e-commerce such as order placement
- Assist with daily administrative work across the e-commerce and daily operation
Who are you?
- You are enthusiastic about Flattered's progression and growth and are willing to push boundaries for the brand's opportunities.
- You are passionate about providing excellent customer experiences and satisfaction, you are "on-brand" in your communication and professional in all social contexts.
- Good knowledge of Swedish and English in speech and have strong written communication skills with an eye for details.
- You are trustworthy and take full ownership of your work tasks and responsibilities.
The position is on a full-time basis and is located at the Flattered headquarters in the heart of Stockholm. Applications will be reviewed ongoing, kindly apply via our career page with resume and cover letter before the 16th of June. We look forward to receiving your application!
